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Returns & Refunds Policy

60-Day Money-Back Guarantee

If you are not satisfied with your order for any reason, email us at albertiitog99@outlook.com within 60 days of delivery with your order number and we will refund the full purchase price.

Damaged, Defective or Incorrect Items

If your item arrives damaged or defective, or you receive the wrong product, send us photo or video proof within the same 60 days. In such cases, we offer:

  • A free replacement, or
  • A full refund

Returning the Item

We may ask you to send the item back before we issue the refund; if so, we will email you the return address. Return shipping is paid by the customer, except for damaged, defective or incorrect items.

Cancellations

Orders can be canceled free of charge until they ship. Email us with your order number before your order ships and we will refund you in full.

Refunds

Approved refunds are issued to the original payment method. Processing times may vary depending on the payment provider. Requests made more than 60 days after delivery are not eligible.